Indian Wells, California

March 8 - 21, 2021

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Terms & Conditions

Terms and Conditions of Use (BNP Paribas Open Website)


Welcome to and its associated digital products, such as the mobile website, apps, email marketing and the like (collectively, the “Website”). This Website is owned by Desert Champions LLC (“DC”).


By using this Website, you signify your agreement to these Terms and Conditions of Use (“Terms of Use”) and our Privacy Policy. If you do not agree to these Terms of Use, or you are under the age of 13, please do not use this Website. DC reserves the right, at our discretion and without notice, to change, add, remove or otherwise modify portions of these Terms of Use at any time and in any manner. Please check these Terms of Use periodically for changes. Your continued use of this Website following the posting of changes to these Terms of Use means you accept those changes.


All content included on this Website, including, without limitation, text, graphics, images, logos, audio or video clips, digital downloads, data compilations (including, without limitation, results and statistics) and software, is the property of DC or DC’s content suppliers or licensors and protected by the laws of the United States and other countries and international treaties. The compilation of all content of this Website is the property of DC and is protected by the laws of the United States and other countries and international treaties. BNP Paribas Open, Indian Wells Tennis Garden, and other marks indicated on this Website are registered trademarks of in the United States and are owned by or licensed for use by DC. All other trademarks that are not owned by DC that appear on this Website are the property of their respective owners, which may or may not be affiliated with or connected to DC.


DC grants you a limited license to access and make personal, non-commercial use of this Website. In accordance with these Terms of Use, you are not permitted to download, copy, integrate, scrape, or take similar action respecting any material (including, without limitation, software, text, graphics or other content), except for printing single copies of pages, as necessary to access this Website (for personal, non-commercial use provided that all copyright and proprietary notices are maintained), frame, link to any page within or modify all or part of this Website without DC’s express written consent. You may not redistribute, sell, de-compile, reverse engineer, disassemble or otherwise reduce to a human-readable form software that you are permitted to download from this Website hereunder, except as may be permitted by law. Except only as expressly provided herein, this Website (or any derivative work version of it), its contents (including, without limitation tournament data) and any personal or account information may not in any form or by any means now known or hereafter developed be reproduced, displayed, downloaded, uploaded, published, repurposed, posted, distributed, transmitted, resold, or otherwise exploited for any commercial purpose without DC’s prior express written consent. For the avoidance of doubt, you agree not (a) to access and/or use the Website for any purpose not expressly authorized by these Terms of Use or for which DC has granted its consent and/or (b) to transmit, post, or distribute to the Website content that:

All rights not expressly granted to you above, including ownership and title, are reserved for the owner and not transferred or licensed to you.


If you are under the age of 13, or you have children or are responsible for children under the age of 13 who may wish to utilize this Website, please see the Children’s Privacy & Parental Consent section found in the Privacy Policy for limitations on such use.


In order to access some of the services, applications or sweepstakes offered by DC or at the BNP Paribas Open, you may be required to register and/or provide personal information, such as name, email, telephone number and birthdate (“Registration Data”). Although information may be required to participate in certain activities or promotions, participants provide that information voluntarily. DC adheres to strict data management protocols. Those protocols vary based on the category of participation with DC.

By registering, you agree to: i) provide true, accurate and complete information about yourself as prompted by the registration form; and (ii) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. You acknowledge and agree DC shall have no liability associated with or arising from your failure to maintain accurate Registration Data, including but not limited to your failure to receive critical information about this Website or any mobile service or your account. You further agree DC is authorized to verify such Registration Data. The information we obtain through your use of this Website, mobile Website or any BNP Paribas Open app is subject to our Privacy Policy. Every subsequent DC email communication will carry a simple opt-out or unsubscribe link at the bottom of the email. Any suspected abuse of your Registration Data should be reported to DC at the contact listed below under Notice for Copyright Infringement.

You acknowledge and agree that DC, in management of certain sweepstakes, contests, promotions, or programs, may share your information with sweepstakes, promotions and program partners or BNP Paribas Open Sponsors (collectively, “Permitted Third Parties”). Your registration constitutes permission for DC and Permitted Third Parties to contact you for promotional and/or marketing purposes. Your relationship with each Permitted Third Party is independent of DC and subject to that Permitted Third Party’s terms of use and/or privacy policy. By registering, you acknowledge and agree that DC does not and cannot control the actions of any Permitted Third Party, and you further agree to release and hold harmless DC from any and all liability, injury, loss or damage of any kind that may arise from or out of your interaction with such Permitted Third Party.


If you use this Website, you are responsible for maintaining the confidentiality of membership and account information, credit card information, usernames, passwords and Ids that may be required to use this Website from time to time (“Account Information”) and for restricting access to your computer or other devices, and you agree that you are responsible for all activity that occurs under or with the use of your Account Information (including, without limitation, usernames and password). DC reserves the right in its sole discretion to refuse access to this Website or services provided through it, terminate accounts and usage rights, edit or remove content or Submissions (as defined below) and cancel orders or requests for materials made through this Website.


Any information or materials you transmit, upload or otherwise submit to this Website (including, without limitation, comments, reviews, postings to chat, email messages or materials directed to any Public Communication, as the term is defined below) or any creative suggestions, ideas, notes, drawings, concepts or other information sent to DC via our Website, through the social media page, app or other means of transmission or delivery, shall be collectively referred to as “Submissions.” If you transmit or otherwise deliver Submissions to DC, you grant DC a nonexclusive, royalty-free, perpetual, irrevocable (or the longest period permitted under law) license (with the right to sublicense and assign) to use, reproduce, modify, adapt, publish, translate, publicly perform and display, transmit, make, sell, create derivative works from and distribute such Submissions or incorporate such Submissions into other works in any form or medium and through any means or modes of distribution or technology now known or hereafter developed. You hereby agree and represent to DC that you own or have been granted the necessary intellectual property and other rights in the Submissions (including, without limitation, a waiver of any applicable moral rights) to grant such license to DC, that no such Submissions are, or shall be, subject to any obligation of confidence on the part of DC and that DC shall be liable for any use or disclosure of any Submissions. Without limitation of the foregoing, DC shall be entitled to unrestricted use of the Submissions for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Submissions. You agree that no Submission made by you will contain libelous, abusive, obscene or otherwise unlawful material and you acknowledge and agree that you are exclusively liable for the content of any Submission made by you.

Please note that while we are always pleased to hear from our tennis fans and patrons, we cannot consider unsolicited Submissions. PLEASE DO NOT SUBMIT UNSOLICITED MATERIALS OF ANY KIND TO DC. While such Submissions are subject to the terms of the previous paragraph, we have no obligation whatsoever to review, consider, respond to, or act upon such Submissions.


“Public Communication” means a chat area, message board, forum, social media website, app, email function or other function which allows you to transmit or submit material to this Website for display, storage or distribution, offered as part of this Website or by an affiliated company/organization and/or service provider of DC. Where the Public Communication is provided on a website other than this Website, you will be bound by the terms of service and privacy policy of the website to which you have linked. If you participate in any Public Communication within this Website, you agree that you must and will not, through the use of any Submission or otherwise:

In addition, you must note and agree that you will not use a false email address, impersonate any person or entity or otherwise mislead others as to the source of origin of a Submission.

DC reserves the right to remove or edit content from any Public Communication at any time and for any reason, but does not regularly review posted Submissions.

Any material transmitted, submitted or otherwise delivered to a Public Communication shall constitute a Submission and is hereby governed by the terms applicable to Submissions as described herein.

When participating in a Public Communication, never assume that people are whom they say they are, know what they say they know, or are affiliated with whom they say they are affiliated with in any chat room, message board or other user-generated content area. Information obtained in a Public Communication may not be reliable, and DC is not responsible for the content or accuracy of any information.


Please exercise discretion while browsing the Internet using this Website. You should be aware that while you are on this Website, you could be directed to other websites that are beyond our control. There are links to other websites from this Website’s pages that take you outside of our service. This includes links from sponsors and content partners that may use our logo(s) as part of a co-branding or other agreement. These other websites may send their own cookies to users, collect data, solicit personal information, or contain information that you may find inappropriate or offensive. DC reserves the right to disable links from third party websites to this Website. DC makes no representations concerning the content of websites linked to this Website or listed in any of our directories. Consequently, DC cannot be held responsible for the accuracy, relevancy, copyright compliance, legality or decency of material contained in websites listed in our search results or otherwise linked to this Website. If you have any concerns regarding any external link, you should contact that link’s administrator or website.


DC makes reasonable efforts to display merchandise on this Website as accurately as possible. Sometimes, however, factors including the display and color capabilities of your computer monitor, may significantly affect what you see on your screen. DC is not responsible for the display of any color or detail of merchandise on your computer screen and does not guarantee that that such display is accurate. In addition, some featured merchandise may be available only in limited quantities or only while supplies last. Although we will attempt to remove any items that are out of stock from this Website in a timely manner, display of an item on this Website is not a guarantee that the item is currently available or that it will be available on a later date.

In addition, this Website may contain links that allow you to order merchandise from independent merchandise vendors, (the “Vendor(s)”). By placing an order with any Vendor, you acknowledge that the Vendor is exclusively responsible for the fulfillment and shipment of all merchandise ordered. You further agree that all orders you place with such Vendor are subject to the terms and conditions that may be posted on the Vendor’s website. You further agree that by placing an order with any Vendor through this Website, you agree to pay all amounts payable for such an order, including taxes and shipping and handling expenses. Questions regarding any Vendor should be directed to the contact information provided on the Vendor’s website.



DC explicitly disclaims any responsibility for the accuracy, completeness, content or availability of information found on websites that link to or from this Website. DC cannot ensure that you will be satisfied with any products or services that you purchase from a third party website that links to or from this Website or third party content on this Website. DC does not endorse any of the merchandise (if any) except as expressly provided, nor has DC taken any steps to confirm the accuracy or reliability of any of the information contained in such third party websites or content. DC does not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party, and you hereby irrevocably waive any claim against us with respect to such websites and third party content. DC strongly encourages you to make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties.


DC may provide your credit card number, billing and shipping information to participating merchants from whom you buy goods or services and financial institutions pursuant to transactions with DC. The merchants are solely responsible for how they use that information and any other information they independently acquire from you or about you. Otherwise, DC does not share your credit card information with anyone else. For more information, please read our Privacy Policy.

To protect the security of your credit card information, DC employs the industry-standard Secure Sockets Layer (SSL) technology. DC also encrypts your credit card number when DC stores your order and whenever DC transfers that information to participating merchants.


You are entirely responsible for maintaining the confidentiality and security of your Account Information and for all activities that occur under your account. You agree to indemnify, defend and hold DC, DC’s members and subsidiaries and other affiliated companies/organizations and sponsors and their respective officers, directors, employees and agents harmless from and against any third-party claims, demands, actions, suits, proceedings, liabilities, damages, losses, judgments and expenses (including, but not limited to, the costs of collection, reasonable attorney’s fees and other reasonable costs of defense or enforcing your obligations hereunder) resulting from or arising out of any breach of any of your representations or misuse of this Website or of any website linking to this Website. You shall use your best efforts to cooperate with us in the defense of any claim.




DC controls and operates this Website from the state of California in the United States of America and makes no representation that materials on this Website are appropriate or available for use in any particular location. Those who choose to access this Website do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.


Software and other content made available on this Website may be subject to United States export control laws. No software or other content from this site may be downloaded or otherwise exported (i) into (or to a national or resident of) any country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders. By downloading or using any software made available on this Website, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.


DC may at any time and without notice terminate these Terms of Use and/or your access to all or part of this Website. You may terminate your obligations at any time by discontinuing your use of this Website. Upon termination by DC or you, you must immediately cease use of this Website and destroy all content and related documentation obtained from it (and all copies and installations thereof), whether obtained and/or made under these Terms of Use or otherwise.


Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement should be sent to the Service Provider’s Designated Agent.

Notification must be submitted to the following Designated Agent:

Desert Champions LLC
78-200 Miles Avenue
Indian Wells, California 92210
Attention: Webmaster
Facsimile: (760) 200-8441

To be effective, the notification must be a written communication that includes the complete name and current contact information for the party submitting the claim, and an itemization of the claim with supporting documentation.


Transactions relating to the purchase of hotel accommodations, hotel packages (that include both accommodations and access to the BNP Paribas Open), and services are subject also to the Terms and Conditions for Hotels, Hotel Packages and Services.


By visiting this Website you agree that the Terms of Use shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law, and that any action at law or in equity arising out of or relating to these Terms of Use and the Privacy Policy shall be filed only in the state or federal courts located in Riverside County, California and you hereby consent and submit to the venue and personal jurisdiction of such courts for the purposes of such action.

If any provision of these Terms of Use shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.

Last updated: 20 August 2019

© 2019 Desert Champions LLC. All rights reserved.


Privacy Policy

General Privacy Information

Your privacy on the Internet is of the utmost importance to us. Because we gather certain types of information about the users of and its associated digital products, such as the mobile website, apps, email marketing and the like (collectively, the “Website”), we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This Privacy Policy discloses and explains the privacy practices for this Website, what Personal Information and other information is collected from and about you, how the information is used, and with whom we may share such information. By visiting this Website, and/or using the services offered on or through this Website, you agree to the terms of this Privacy Policy as they may be amended from time to time. If you are located in the European Union (“EU”), you will be asked to provide clear and unequivocal affirmative consent to the collection, processing, and sharing of your “Personal Information” (defined below) via cookies and similar technologies. The services on this Website may change and expand, and this Privacy Policy may change accordingly, so check back occasionally. This Privacy Policy is part of the Terms and Conditions of Use which govern your use of this Website in general.

This Privacy Policy does not apply to information that you may provide, or that we may obtain, other than through this Website, such as by phone, through postal mail and through other live and print media. Also, this Privacy Policy only addresses the activities from our own servers. Other websites (including but not limited to those websites that may be linked to this Website) may have their own privacy policies and practices, which we do not control.


The Website is owned and operated by Desert Champions LLC.

Notice to EU Individuals:  This Privacy Policy and its enumerated policies are intended to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “General Data Protection Regulation” or “GDPR”) and provide appropriate protection and care with respect to the treatment of your Personal Information in accordance with the GDPR.  We are the “controller” of Personal Information for the purposes of the GDPR.

Privacy Policy Purpose

To make your visits to this Website and use of the services available as purposeful as possible, you may be asked for personal information and certain information may be collected from your computer when you visit us. “Personal Information” includes, for example, your name; home and/or business address; email address; telephone number; credit card and other payment information; social security number or employer identification number; demographic information and/or other information that may identify you as an individual or allow online or offline contact with you as an individual.

We are committed to protecting the information we collect so this Website’s users can feel confident about using this Website to explore the range of information, promotions, services and products we offer. For this reason, we have implemented a security program that we reasonably believe will keep information that is stored in our systems protected from unauthorized access (see the Security section below for more information and security qualifications). This Website is hosted in a secure environment and the servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. To protect the security of your credit card information when purchasing tickets or merchandise and/or making hotel, restaurant, or other reservations, we employ the industry-standard Secure Sockets Layer (SSL) technology. We also encrypt your credit card number when we store your order and whenever we transfer that information to participating merchants.

Right to Opt In and Opt Out

You may have the right to “opt in” and “opt out” of certain of our uses of your Personal Information. For example, at the time you are requested to provide Personal Information on this Website, you may have the opportunity to elect to, or not to, receive correspondence from us. You may opt out of any communication with us by clicking the general opt-out link in our communications or by sending an email to our Data Protection Officer as outlined in the “Contact Us” section below stating that you would like to be removed from a specific list, or all communications. However, please understand that you may still be contacted by us in connection with your client relationship or as follow up from an event, activity, or purchase.

The Following Information is Collected by Us

  1. User-Provided Information

We collect Personal Information from and about users of this Website, for example, through such users’ activities, transactions, surveys, and completion of online forms on this Website. Such information is collected, for example, when users register or subscribe for accounts or features on this Website, make online purchases, complete surveys, post to or comment on our blog that we may make available on or through this Website, submit a comment or question to us using a “contact us” or similar feature on this Website, send us an email, or in any other way submit Personal Information to us via this Website. You may be able to send information about this Website, products and services to your peers, contacts, friends, and family members through this Website by clicking on a “Tell A Friend” or similar button on this Website or in an email we have sent to you. In some cases (unless you simply forward our email on your own), you may provide the name and email address of your contact to us. That information will be treated in accordance with this Privacy Policy and applicable law (including, without limitation, the GDPR).

  1. Website Use Information

We may use “cookies” to keep, and sometimes track, information about you. Cookies are small data files that are sent to your browser or related software from a web server and stored on your computer’s hard drive. Cookies include analytics that provide us data that allows us to better understand our users and improve the Website based on what we have learned from that data.

Cookies track where you travel on this Website and what you look at and purchase. They may store your preferences, the information in your shopping cart, and/or your username and/or password. A cookie may enable us to relate your use of this Website to other information about you, including your Personal Information. All of these purposes serve to improve and personalize your experience on this Website. Most web browsers can be set to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie. However, refusing a cookie may, in some cases, preclude you from using, or negatively impact the display or function of, this Website or certain areas or features of this Website.  For EU individuals, cookies also help inform us whether you require, or have already been served, an affirmative consent request in connection with the GDPR.

We may use clear GIFs (pixel tags) or similar technologies, in this Website and/or in our communications with you to enable us to know whether you have visited a web page or received a message. A clear GIF is typically a one-pixel, transparent image (although it can be a visible image as well), located on a web page or in an email or other type of message, which is retrieved from a remote site on the Internet enabling the verification of an individual’s viewing or receipt of a web page or message. A clear GIF may enable us to relate your viewing or receipt of a web page or message to other information about you, including your Personal Information.

  1. IP Address and Click-through Information

Our servers collect data about your server’s Internet address automatically when you visit us. This information, known as an Internet Protocol Address, or IP Address, is a number that is automatically assigned to your computer by your Internet service provider whenever you are on the Internet. When you request pages from this Website, our servers may log your IP Address and sometimes your domain name. Our servers may also record the referring page that linked you to us; the pages you visit on this Website; the website you visit after this Website; the ads you see and/or click on; other information about the type of web browser, computer, platform, related software and settings you are using; any search terms you have entered on this Website or a referral site; and other web usage activity and data logged by our servers. We use this information for internal system administration, to help diagnose problems with our servers, and to administer this Website. Such information may also be used to gather broad demographic information, such as country of origin and Internet Service Provider. We may also link this information with your Personal Information. Any or all of these activities with regard to website usage information may be performed on our behalf by our service providers.

How We Use Your Personal Information; Updating

We will use your Personal Information, for example, to respond to your requests and to provide you with our product and service offerings. We may also use your Personal Information to maintain our internal record keeping. We may match information collected from you through different means or at different times, including both personal information and website usage information, and use such information along with information obtained from other sources, including third parties. In addition, we may send you notices (for example, in the form of emails, mailings, and the like, such as our e-newsletters), and otherwise correspond with you, about products, services, companies and events, sponsored by us and others, that we think might interest you. You may opt out of receiving such notices from us by following the instructions in the right to Opt In and Opt Out section above. We may analyze user behavior as a measure of interest in, and use of, this Website and emails, both on an individual basis and in the aggregate. In general, other than as set forth in this Privacy Policy, we do not share Personal Information with third parties.

We want to make sure that your Personal Information is accurate and up to date.  You may ask us to correct or remove information you think is inaccurate.  Please keep us informed if your Personal Information changes during our relationship with us by contacting the Data Protection Officer as provided in the “Contact Us” section below.  However, we may refuse to comply with a request for rectification if the request is manifestly unfounded, excessive or repetitive.

Children’s Privacy & Parental Consent

This Website is a general audience website. We do not knowingly collect any personal information from children under the age of 13 on this Website. If in the future we collect personally identifiable information from children, we will do so in compliance with the Children’s Online Privacy Protection Act of 1998 (15 U.S.C 6501, et. seq.). Please be aware that we did not design this Website for, and do not intend for it to be used by, nor should it be used by, anyone under the age of 13. We specifically request that persons under the age of 13 not use this Website or submit or post information to this Website. Should we inadvertently acquire Personal Information or other data from users under the age of 13, we will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact the user under the age of 13 used this Website and submitted Personal Information without solicitation by or permission from us or through this Website. Since some of the interactive features and services offered on this Website cannot be accessed without providing Personal Information, we recommend that parents or legal guardians use the Website with your child if he or she is interest in participating in an interactive feature or service of the Website.

Service Providers

We may use third-party partners to help operate this Website and deliver our products and services, and may share your information with our affiliates, service providers and other third parties that provide products or services for or through this Website or for our business (such as website or database hosting companies, address list hosting companies, email service providers, analytics companies, distribution companies, fulfillment companies, and other similar service providers that use such information on our behalf).

Aggregate Statistics

We may disclose aggregate statistics regarding user behavior as a measure of interest in, and use of, this Website and emails to third parties in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user.

Legally Compelled Disclosures

We may disclose user information to government authorities, and to other third parties when compelled to do so by government authorities, at our discretion, or otherwise as required or permitted by law, including but not limited to in response to court orders and subpoenas. We also may disclose user information when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of this Website, or anyone else that could be harmed by such activities.

Business Transfer

In the event that Desert Champions LLC (the owner of this Website), or substantially all of its assets, is acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, user information may be one of the transferred assets.


While we will endeavor to protect the security and integrity of sensitive Personal Information provided to this Website, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. If you contact us by email or a “contact us” or similar feature on this Website, you should be aware that your transmission might not be secure. A third party could view information you send by these methods in transit. Do not send sensitive information (such as payment card information, social security numbers, employer identification numbers, passwords, or pin numbers) to us via email or via a “contact us” or similar feature on this Website. We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission. In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email. You consent to our use of email as a means of such notification.

Consent to Processing

By providing Personal Information to this Website, you understand and consent to the collection, maintenance, processing and transfer of such information in and to the United States and other countries and territories.  Where you provide consent, you can withdraw your consent at any time and free of charge, but without affecting the lawfulness of processing based on consent before its withdrawal.  You can withdraw your consent by contacting our Data Protection Officer as provide in the “Contacting Us” section below.

Notice to EU Individuals:  As outlined in this Privacy Policy, we will not process your Personal Information without a lawful basis to do so, as such bases are defined in Article 6 of the GDPR.  In general, we will process your Personal Information on the legal bases of consent, contract (if you have entered into an agreement with us and such processing is a necessary part thereof), or legal obligation (as noted above).  We may also process certain Personal Information on the basis of the following legitimate interests, provided that such interests are not overridden by your privacy rights and interests:  delivering and continuing to develop and improve the Website, learning from your behavior on the Website (e.g., analyzing traffic) to better serve you and other Website users, helping us modify or enhance the Website and its content, receiving insight as to what users do (and do not) like about the Website or aspects thereof, and providing a stable, consistent, and secure user experience in connection with the Website.  However, you may withdraw your consent at any time and free of charge in the manner provided in the preceding paragraph in this “Consent to Processing” section.

Third-Party “Linked-To” Websites

When you are on this Website you may have the opportunity to visit, or link to, other websites, blogs, or other electronic media not operated by us. These sites may collect personal information about you. We do not control sites that are operated by these entities and is not responsible for the information practices of the other websites. The privacy policies of any linked websites are the sole responsibility of the other websites.

Changes to this Privacy Policy

We reserve the right to change or update this Privacy Policy, or any other of our policies or practices, at any time, and will notify users of this Website by posting such changed or updated Privacy Policy on this page. Any changes or updates will be effective immediately upon posting to this Website. Under certain circumstances, we may also elect to notify you of changes or updates to our Privacy Policy by additional means, such as posting a notice on the front page of this Website or sending you an email.

California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, our customers who are California residents have the right to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us in the manner prescribed in the following section titled “Contact Us.”

Hotels, Hotel Packages and Services

Transactions relating to the purchase of hotel accommodations, hotel packages (that include both accommodations and tournament access), and services are subject also to the Terms and Conditions for Hotels, Hotel Packages and Servicesbelow.

Contact Us

If you have any questions or comments regarding our privacy policies and practices, or to exercise any of your rights as described in this Privacy Policy or under data protection laws (including, without limitation, the GDPR),  you may contact our Data Protection Officer at:

Desert Champions LLC
78-200 Miles Avenue
Indian Wells, CA 92210
Attention: Data Protection Officer
Facsimile: (760) 200-8441

Last updated: 20 August 2019

© 2019 Desert Champions LLC. All rights reserved.


Ticket Policy


ALL TICKET SALES ARE FINAL – NO REFUNDS/CREDITS – NO RETURNS – NO EXCHANGES – under any circumstance. A reasonable effort will be made to accommodate ticket holder at a subsequent session if the session for which this ticket is issued is postponed or canceled due to weather or other causes beyond our control. The session time, duration and date are subject to change without prior notice. Ticket holder agrees to submit to security checks prior to, or during entry or within the Indian Wells Tennis Garden (“IWTG”). SMOKING IS PROHIBITED AT THE IWTG. THIS INCLUDES ALTERNATIVE SMOKING DEVICES SUCH AS ELECTRONIC AND/OR VAPOR.

This ticket constitutes a revocable license for the specific session for which it is issued. No seat license or guaranteed seating location is created hereby for other sessions in this Event or other Events. We reserve the right to refuse admission and service to anyone and to relocate, remove and/or evict anyone not cooperating with Event/Stadium staff or not complying with the rules and regulations of the IWTG or otherwise engaging in illegal, disruptive, or dangerous behavior. RESALE OF THIS TICKET AND ANY ACCOMPANYING PARKING PASS IS PROHIBITED. If offered for resale, this ticket and/or parking passmay be seized and canceled without compensation. Tickets obtained from sources other than directly from the IWTG Box Office or the Event’s official website may be stolen or counterfeit and, if so, are void and will not be honored. If this ticket is lost, the original purchaser with proof of purchase may replace this ticket for a fee.  Each ticket carries a unique barcode.  All tickets must have a valid barcode for admittance.  The first ticket presented with this barcode will be considered valid and all others will be rejected and entry denied its holder.  DO NOT DUPLICATE.  We are not responsible for any inconvenience, damage or loss caused by unauthorized duplication.   Ticket holder may not (i) continually collect, disseminate, transmit, publish or release from the IWTG any match scores or related statistical data during match play (from the commencement of a match through its conclusion for any commercial, betting or gambling purpose) and/or (ii) film, photograph, broadcast, stream, publish, transmit and/or otherwise offer to the public (or assist any third party in offering to the public), on a live or on a delayed basis, in whole or in part, and whether on a free basis or subject to payment, any sound recording, photograph, video footage, motion picture, film and/or other audio-visual content captured by any means whatsoever inside the IWTG (except as is allowed in the ATP Tour Tournament Accreditation Policy). The continual use of laptop computers or other handheld electronic devices within the confines (spectator area) of the Event match courts is prohibited.  The exception to this provision is properly credentialed media, Event vendors and Event staff when used in the performance of their duties. Ticket holder may use cameras, including phone cameras, without a flash, to capture photos/videos for personal and private, non-commercial use.

Ticket holder grants permission and gives consent to the owner, manager and/or promoter of the Event, and any of their designees, to (a) record, stream, videotape and photograph ticket holder at the Event and (b) utilize ticket holder’s name, likeness, image, voice, writings and other identification in any manner, in and on any media, in perpetuity and without payment or approval, including (for example) in any and all: still pictures of/from the Event; live or recorded television, radio, wireless, or internet transmissions of the Event; and in general promotion of the Event and the owner, manager and/or promoter of the Event.

Ticket holder voluntarily ASSUMES ALL RISKS and DANGERS incidental to being at the IWTG as a spectator at the Event. Ticket holder agrees that the owner, manager, and/or promoter of the Event, the owner and manager of the IWTG, and each of their respective members, agents and affiliates, the players, participants, officials, sponsors, vendors, suppliers, volunteers, and/or performers for the Event (collectively, the “IWTG Parties”) are not responsible or liable for any injury, loss, or damage occurring out of or incidental to the Event or ticket holder’s presence at the IWTG and any adjacent properties used for the Event.



Hotel Package Terms & Conditions


Pertaining to Hotel Packages for the 2020 BNP Paribas Open

Indian Wells Tennis Garden, Indian Wells, California

March 9-22, 2020

Terms and Conditions for Hotels, Hotel Packages and Services:

Provision of Hotels and Services

The listed prices for Hotel Packages for the 2020 BNP Paribas Open are based upon rates available as of April 30, 2019 and are subject to change without notice. However, once a Hotel Package is booked, the price quoted for that Hotel Package is guaranteed.

DC acts solely as an intermediary or agent for suppliers in selling hotel accommodations and services not directly supplied by it in connection with events held at the IWTG. The suppliers providing hotel accommodations and other services are independent contractors and not employees or agents of DC or any of its members, subsidiaries or affiliates or their respective officers, directors, employees and agents, successors and assigns (collectively, the “DC Related Parties”). DC and the DC Related Parties are not liable for the acts, errors, omissions, representations, warranties or negligence of any such supplier or for any personal injury, death, property damage or loss, or other damage or expense, resulting therefrom to you, your traveling companions or group members, or any third party. DC and the DC Related Parties are not liable for any personal injury, death, property damage or loss, or other damage or expense, or delay to you, your traveling companions or group members or any third party resulting directly or indirectly from any occurrence or condition, including but not limited to acts of God, acts of war, terrorism, hostilities or civil disturbances, weather, delays, cancellations, travel overbooking, strikes, defects in vehicles or equipment, acts of government or other authorities, thefts, quarantines, epidemics or other force majeure events.

Only authorized representatives of DC may vary, add or waive any terms or conditions set forth in the brochure or on the website. Your acceptance of tickets, reservations or bookings shall signify your consent to the above and an agreement on your part to convey the contents hereof to your travel companions or group members. DC reserves the right to reject any booking request, deposit or payment.

Reservations and Payment

All rates are quoted in U.S. dollars. Full payment is required at the time of booking for the total cost for the hotel/ticket package, per person. Payment can be made by American Express, VISA, MasterCard or by check in United States dollars made payable to “Desert Champions LLC”.

Cancellation and Refund Policy

Cancellations made on or prior to November 30, 2019 will result in a full refund of the hotel/ticket package price per person. Cancellations made after November 30, 2019 and on or before January 31, 2020 will result in a refund of 50% of the full hotel/ticket package price per person. There will be no refund if the cancellation is received after January 31, 2020. Cancellations shall be deemed made when DC receives notice of cancellation via telephone at 800-999-1585, e-mail to, voice mail message, postal or courier service. A DC Travel Department representative will confirm your cancellation within forty-eight hours.

No refund, credit, exchange or substitution will be made for any missed, unused, canceled or delayed hotel accommodation, service, meal, event session or activity that is included in the Hotel Package, whatever the cause.

Included and Excluded Features

Hotel Packages include only those services and benefits specified in the brochure or the website at the time of booking.


DC is responsible for making arrangements for the hotel accommodations and services offered in the Hotel Packages specified in the brochure and/or on the website. If the hotel accommodations and/or services included in your Hotel Package cannot be supplied for any reason, or if there are changes in the itinerary, DC will use commercially reasonable efforts to substitute comparable hotel accommodations and/or services.

Relationship with DC

No joint venture, partnership, employment, agency or fiduciary relationship exists between you and DC as a result of your use of DC’s services arranging the Hotel Package or for your use of the website.

Software and Copyrights

Certain software, data, logos and marks on the website or in the brochure is copyrighted or exclusive property of DC and/or the service providers and may not be used by you for any commercial purpose or in an improper manner.

Use of Website

You may use the website to make legitimate inquiries and/or bookings and for other purposes related to the BNP Paribas Open only in accordance with these Hotel Package Terms and Conditions and the Terms and Conditions of Use and Privacy Policy for this website. You will be responsible for all charges, fees, duties, taxes and assessments arising out of your use of the website.

You agree to indemnify, defend and hold harmless DC and the DC Related Parties, and the service providers and their respective parents, members, subsidiaries, affiliates and each of theirs officers, directors, employees and agents, successors and assigns, from and against any claim, cause of action or demand (including reasonable legal and accounting fees) brought by you or a third party as a result of your use of the website.

Compliance with Service Providers

Please note that separate terms and conditions dictated by the applicable service provider will apply to your booking and purchase of the Hotel Package.

Personal Data

You acknowledge and agree that by providing personal information through the website or directly to DC for the purpose of booking and/or purchasing a Hotel Package you consent to DC (a) sharing certain of that information with the service providers solely as necessary to complete the transaction you have requested and (b) using that information in the manner described in the Terms and Conditions of Use and Privacy Policy for this website.


DC and/or the service providers may at any time modify (a) the brochure and/or the website, including eliminating or discontinuing any content on or of the brochure and/or the website, (b) any fees or charges for use of the website and (c) these Hotel Package Terms and Conditions.

Further Conditions of Use

Your continued use of the website and our services will be conditioned upon these Hotel Package Terms and Conditions and the Terms and Conditions of Use and Privacy Policy for this website in force at the time of your use.

Governing Law; Venue

These Hotel Package Terms and Conditions and their validity, construction and performance will be governed in all respects by the laws, and in the state and federal courts of Riverside County, state of California, without regard to its choice of law provisions. You irrevocably agree to accept the exclusive personal jurisdiction and waive any objections to the venue of such courts.

Last updated: 20 August 2019


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