FAQs
Have a question about Tennis Paradise? Explore our comprehensive set of FAQs to ensure you get the assistance you need.
The 2023 BNP Paribas Open will not require proof of COVID-19 vaccination for fans attending the event at the Indian Wells Tennis Garden.
Please visit our Health and Safety Protocols page for more information.
Yes, wheelchair seating sections are located in all of the stadiums. Seating for disabled patrons who do not use a wheelchair is also available. Wheelchair assistance is available from the North, South or East entry gates to both Stadium 1 and Stadium 2. For more information, please contact the Box Office at 800-999-1585.
Seniors, Students, and Military Personnel receive 30% off regular daily Prime Loge tickets for sessions 1 through 18.
Yes, packages range from two (2) to seven (7) nights and are available at a guaranteed preferred rate for every type of traveler. Complimentary shuttle service is offered from most hotels, visit our Travel Packages page to learn more.
Lost and Found/Security is located in Stadium 2 at Entry G. The Indian Wells Tennis Garden, its owner, and its affiliates, agents and employees are not responsible for lost or stolen articles.
Yes, the official mobile app is available for Apple and Android devices. It features Live Scoring, Match Schedules, Draws and much more. Sign up for alerts to be notified of match results, updates and event promotions.
No, laptops are not permitted into the Indian Wells Tennis Garden.
Yes, both iPads and Tablets are permitted into the Indian Wells Tennis Garden.
Please see our transportation page for detailed parking information and maps.
If you purchase a grounds pass you can go everywhere besides inside Stadium 1.
You may watch the players in action on Practice Courts 1-20, located on the south side of Stadium 1. A schedule of practice times is displayed on information towers adjacent to the practice courts and can also be found on the mobile app.
All courts are outside and open air. The courts are situated on a North/South plan, pending the time of day, there may be shaded seats located on the south, west, northwest and southwest sides of the courts. This only applies to Stadiums 1 and 2.
Fans need a reserved ticket to watch the action in Stadium 1. However, Stadiums 2 and 3 offer both reserved and non-reserved seating.
