FAQs
Have a question about Tennis Paradise? Explore our comprehensive set of FAQs to ensure you get the assistance you need.
No, alcoholic beverages may not be brought onto the tournament grounds but may be purchased onsite. If you consume alcoholic beverages, please do so in a responsible manner. Please note, tailgating is not permitted in any of the parking areas.
We welcome the presence of service animals assisting people with disabilities. A service animal is an animal that is individually trained to do a specific disability-related job or task for a person with a disability. Pets or other animals (whether or not they provide comfort or emotional support) are not allowed on-site.
No, umbrellas are not permitted.
Each fan may carry one bag that is clear plastic, vinyl, or PVC no larger than 12” by x 6” x 12” or a one-gallon clear plastic freezer bag (Ziploc bag or similar). In addition, guests may also carry in a small clutch bag or purse no larger than 4.5″ by 6.5”, with or without a handle or strap. For more information on the Indian Wells Tennis Garden Clear Bag Policy, please click here.
Alcohol, weapons, illegal substances, glass, open beverage containers and hard-sided bags/containers are not permitted. No outside food and beverage is allowed into the Indian Wells Tennis Garden. However, guests are permitted to bring in an empty, refillable water bottle (such as HydroFlask, Swell, etc.).
Prohibited items that are discovered during bag inspections must either be returned to your vehicle or discarded. The Indian Wells Tennis Garden will not provide storage for these items. Guests arriving by public transportation must take particular caution not to bring any prohibited items, as no exceptions will be made.
Cameras (without a flash) may be used to capture photos/videos for personal and private domestic use. Videos and photographs may not be reproduced, cannot be exploited or displayed in any manner or in any medium whatsoever without the express written consent of the ATP Tour, WTA Tour or the Indian Wells Tennis Garden.
If you wish to re-enter on the same day you must obtain a re-entry wristband that can be found at all Guest Services Kiosks and at the North, South and East gate entrances. Both your ticket and wristband are required to re-enter Indian Wells Tennis Garden.
Day session ticket holders may enter the grounds beginning at 10:00am. Evening session ticket holders may enter the grounds beginning at 4:30pm though please note that admission may be delayed if the day session runs late.
