Digital Ticketing

Digital Tickets is ID-based ticketing technology which provides you the flexibility and convenience to securely manage your BNP Paribas Open tickets through the 2020 Official BNP Paribas Open Mobile App, FanAccount or in the AXS Tickets app.

BENEFITS OF DIGITAL TICKETING

• Convenient: 
  • Manage your tickets from anywhere, either using the 2020 Official BNP Paribas Open Mobile App, online through FanAccount or using the AXS Tickets app
  • Quick and easy entry into the Indian Wells Tennis Garden by scanning your digital tickets on your mobile phone
• Flexible:
  • Instantly transfer your tickets to anyone, at any time, using just their name and email address
  • Can’t attend a session? List your tickets for sale on FanAccount
  • Easily track your tickets and transfers
• Secure:
  • Eliminates lost, stolen, duplicate, or counterfeit tickets
  • Your personal account information remains protected

GETTING STARTED

Your 2020 Official BNP Paribas Open Mobile App, AXS Tickets app and FanAccount will automatically sync with your AXS account. Be sure you log in with the same email address you registered with AXS to purchase your BNP Paribas Open tickets. To set up your mobile phone for easy entry, download the 2020 Official BNP Paribas Open Mobile App on your iPhone or Android, or the AXS Tickets App on your iPhone or Android.

• 2020 Official BNP Paribas Open Mobile App (recommended)
  • Open the 2020 Official BNP Paribas Open Mobile App and go to My Tickets
  • Login using your email address and password and view your BNP Paribas Open tickets
• AXS Tickets App (view video)
  • Open the AXS Tickets App on your mobile device and login
  • Go to My Tickets to view your BNP Paribas Open tickets
• Online
  • Visit the FanAccount website and login
  • Go to My Tickets to view your BNP Paribas Open tickets

ATTEND THE BNP PARIBAS OPEN – QUICK & EASY

• On-Site at the Indian Wells Tennis Garden
  • Simply open the 2020 Official BNP Paribas Open Mobile App or AXS Tickets app, open MY TICKETS, and show your digital ticket to enter the Indian Wells Tennis Garden
  • A Box Office Representative will print your seat locator(s) which confirm your section, row, and seats
• Easily transfer tickets
  • Log in to your FanAccount and click MY TICKETS in the tool bar
  • Find the event and tickets you want to transfer and click TRANSFER
  • Check the boxes for the tickets you want to transfer
  • Enter the name & email of the recipient and click PREVIEW TRANSFER
  • Click CONFIRM TRANSFER and the recipient will immediately receive an email with instructions on how to claim the tickets
• Sell your tickets on FanAccount
  • Log in to your FanAccount and click MY TICKETS
  • Find the session(s) and ticket(s) you want to sell and click SELL
  • Check the boxes for the tickets you want to sell and click CONFIRM SEATS
  • You will receive an email with a code and instructions to list your tickets on FanAccount
  • Log in to your FanAccount and follow the steps to sell your tickets using the provided code