FAQs
Have a question about Tennis Paradise? Explore our comprehensive set of FAQs to ensure you get the assistance you need.
The 2024 BNP Paribas Open will not require proof of COVID-19 vaccination for fans attending the event at the Indian Wells Tennis Garden. Tournament officials remain in direct consultation with an advisory of health and industry experts to ensure the health and safety of all involved with the event.
Alcohol, outside food, weapons, illegal substances, umbrellas, glass, open beverage containers and hard-sided bags/containers are not permitted. Prohibited items that are discovered during bag inspections must either be returned to your vehicle or discarded.
Each fan may carry one bag that is clear plastic, vinyl, or PVC no larger than 12” by x 6” x 12” or a one-gallon clear plastic freezer bag (Ziploc bag or similar). In addition, guests may also carry in a small clutch bag or purse no larger than 4.5″ by 6.5”, with or without a handle or strap. For more information on the Indian Wells Tennis Garden Clear Bag Policy, please click here.
If you wish to re-enter on the same day you must obtain a re-entry wristband that can be found at all Guest Services Kiosks and at the North, South and East gate entrances. Both your ticket and wristband are required to re-enter Indian Wells Tennis Garden.
Smoking is prohibited at the Indian Wells Tennis Garden. This includes alternative smoking devices such as electronic and/or vapor cigarettes.
Cameras (without a flash) may be used to capture photos/videos for personal and private domestic use. Videos and photographs may not be reproduced, cannot be exploited or displayed in any manner or in any medium whatsoever without the express written consent of the ATP, WTA or the Indian Wells Tennis Garden.
No outside food and beverage is allowed into the Indian Wells Tennis Garden. However, guests are permitted to bring in an empty, refillable water bottle (such as HydroFlask, Swell, etc.). Water fountains are available on-site.
The Indian Wells Tennis Garden is a completely cashless venue. For more information on accepted forms of payment, please visit here.
Yes, wheelchair seating sections are located in all of the stadiums. Seating for disabled patrons who do not use a wheelchair is also available. Wheelchair assistance is available from the North, South or East entry gates to both Stadium 1 and Stadium 2. For more information, please contact the Box Office at 800-999-1585.
